NOTICE: JetBackup 5 is in the EDGE Tier. Please handle with caution. Any information on this document is subject to change as we continue to develop and push updates.


This section is disabled by default and is set by your hosting provider. Please visit Permissions for more information.

In the Alerts section, you can view all alerts generated from JetBackup processes.


Alert Types

  • Information Alerts - Minor alerts that does not affect any JetBackup processes. You will be notified when a custom hook has been failed etc.
  • Warning Alerts - Major alerts that might affect JetBackup processes. You will be notified when backup jobs finished with status partially completed, no backup destination was found for JB configurations export, unable to reach your destination, etc.
  • Critical Alerts - Major alerts that will affect JetBackup features. You will be notified when backup jobs, daily cron run or restore processes has failed, the backup job hasn't run for a few days etc.

Days to keep alerts

Under General Settings, you're hosting provider sets the number of days to keep Alerts in JetBackup. JetBackup automatically deletes the alert(s) once it reaches the specified number of Days. Please note that JetBackup Settings can only be modified by your hosting provider.