General Information

Installation Guide

System requirements

These are the minimum system requirements for installing JetBackup 5:

Operating Systems:

  • CentOS / RHEL / CloudLinux - 7,8 64-bit OS
  • AlmaLinux - 8 64-bit OS
  • Debian - 9,10 64-bit OS*
  • Ubuntu - 18.04,20.04 64_bit OS*

* Currently available on the EDGE Tier.

Supported Hosting Panels:

  • cPanel version 68 and above

    • WHM Tweak Settings > Max cPanel process memory - 2GB minimum required

  • DirectAdmin version 1.60.4 and above, LITE/STANDARD License

    • PERSONAL License support available on the EDGE Tier.

JetBackup 5 for Linux only supports paneless environments running on supported Operating Systems.

For JetBackup 4 for cPanel users looking to upgrade to JetBackup 5, please visit our UPGRADE GUIDE.

Installing the JetApps Repository

Tp begin installation, you must first install the JetApps Repository.
Login to your server as the root user, then execute the following commands on your terminal for the apporpriate platform:

CentOS/RHEL/CloudLinux/AlmaLinux:

yum install http://repo.jetlicense.com/centOS/jetapps-repo-latest.rpm
yum clean all --enablerepo=jetapps*
yum install jetapps --disablerepo=* --enablerepo=jetapps

Debian/Ubuntu:

cd ~ && curl -L http://repo.jetlicense.com/static/debinstall > debinstall && bash debinstall

Installing JetBackup 5

Execute the following to install JetBackup 5 on your server with the appropriate platform:

jetapps --install jetbackup-cpanel stable

#For 5.1.12 and above:
jetapps --install jetbackup5-cpanel edge

jetapps --install jetbackup-directadmin stable

#For 5.1.12 and above:
jetapps --install jetbackup5-directadmin edge

jetapps --install jetbackup5-linux stable

It will then prompt Complete!. After successfully intalling JetBackup 5, take time to review the Getting Started guide to help set up JetBackup for the first time.

For more information regarding JetBackup tiers and updates, please visit JetBackup Updates.


Uninstall

To uninstall JetBackup from your server, execute the following command from your server's shell CLI as root user:

yum remove jetbackup-cpanel

#For 5.1.12 and above:
yum remove jetbackup5-cpanel

yum remove jetbackup-directadmin

#For 5.1.12 and above:
yum remove jetbackup5-directadmin

yum remove jetbackup5-linux

To completely remove JetApps (including all JetApps plugins), execute the following command from your server's shell CLI as root user:

yum remove jetapps-repo

JetBackup Updates

To manually update JetBackup, please execute the following command through the terminal as the root user:

jetapps -u jetbackup-cpanel

#For 5.1.12 and above:
jetapps -u jetbackup5-cpanel

jetapps -u jetbackup-directadmin

#For 5.1.12 and above:
jetapps -u jetbackup5-directadmin

jetapps -u jetbackup5-linux

It is recommended to activate the auto update feature. Everything will be done automatically when the update cron runs. To enable auto-update, run the following command:

jetapps -p jetbackup-cpanel yes

#For 5.1.12 and above:
jetapps -p jetbackup5-cpanel yes

jetapps -p jetbackup-directadmin yes

#For 5.1.12 and above:
jetapps -p jetbackup5-directadmin yes

jetapps -p jetbackup5-linux yes

To change your JetBackup tier from the server's terminal, please execute the following command specifying your preferred tier:

jetapps -t jetbackup-cpanel edge

#For 5.1.12 and above:
jetapps -t jetbackup5-cpanel edge

jetapps -t jetbackup-directadmin edge

#For 5.1.12 and above:
jetapps -t jetbackup5-directadmin edge

jetapps -t jetbackup5-linux edge