FAQ'S

  • The WHMCS module is not getting API calls from JetBackup servers:
    • Confirm the server is properly registered
    • Confirm backup quota is enabled on at least one backup job on your server.
    • Verify communication between cPanel/WHM server and your WHMCS web site. You can use a simple CURL command to do so from your cPanel server's CLI. Successful authentication should return "true", with a "Successfully finished" message.
curl https://www.dummyurl.com/modules/addons/jetbackup/notify.php?token=cmsXtvasdG7
{"success":true,"message":"Successfully Finished","data":[]}