NOTICE: JetBackup WHMCS Module has reached End of Life (EoL) on March 1st, 2021.

WHMCS version 8 now offers native support for JetBackup backup services. For a Step-by-Step Guide, please visit Integrating JetBackup with WHMCS 8+


  • The WHMCS module is not getting API calls from JetBackup servers:
    • Confirm the server is properly registered
    • Confirm backup quota is enabled on at least one backup job on your server.
    • Verify communication between cPanel/WHM server and your WHMCS web site. You can use a simple CURL command to do so from your cPanel server's CLI. Successful authentication should return "true", with a "Successfully finished" message.
{"success":true,"message":"Successfully Finished","data":[]}