General Information

Installation Guide

System Requirements

These are the minimum system requirements for installing JetBackup for WordPress:
Dependency Version/Requirement
WordPress 5.3 or greater
PHP 7.4 or greater
MySQL 5.6 or greater
WP Memory Limit 256MB or higher
PHP Libcurl * --
Zlib --

* Required for the Paid versions

Installing the Free Version

To begin installation of the Free Version of JetBackup for WordPress:

  1. First log in to your WordPress Admin Dashboard
  2. Next, navigate to "Plugins" > "Add New"
  3. Search for JetBackup for WordPress in the WordPress Plugin Repository then click "Install Now"
  4. Once the Plugin has been installed, click "Activate Plugin".

Installing the Paid Version

To begin installation of the Paid Version of JetBackup for WordPress:

  1. If you have the Free Version Installed, please make sure to uninstall it by logging into your WordPress Admin Dashboard then navigating to "Plugins" > "Installed Plugins", look for "JetBackup for WordPress" and click "Deactivate" then "Delete".
  2. Next, Login to the JetApps Client Area, navigate to "Services" > "My Services" (JetApps Services Page), click on your correponding "JetBackup for WordPress" license then click download.

For Safari users, please make sure to have "Open 'safe' files after downloading" disabled on your browser "Preferences".

  1. Go back to your WordPress Admin Dashboard then go to "Plugins > "Add New", and click "Upload Plugin". You will then have the option to upload the plugin you downloaded on Step 2 by clicking the "Choose File" button.
  2. Once you have the "JetBackup for WordPress" plugin selected, click "Install Now" then click "Activate Plugin" once the installation is complete!

Post-Installation Getting Started Guide

Your JetBackup for WordPress Installation is now complete! Next step is to review the Getting Started guide for more information regarding configuring the plugin for the first time.

Updates

It is recommended to activate the auto-update feature in WordPress for your JetBackup for WordPress plugin to get the latest updates. To enable automatic updates, please do the following:

  1. Login to your WordPress Admin Dashboard
  2. Navigate to "Plugins" > "Installed Plugins"
  3. On the Installed Plugins page, look for "JetBackup for WordPress" and click "Enable auto-updates".

WordPress should now fetch the latest available updates for JetBackup for WordPress. Please note, WordPress executes plugin auto-updates every 12 hours.

Licensing

To find your JetBackup for WordPress License:

  1. Login to your JetApps Client Area
  2. Go to "Services > My Services”, click the service name for your active JetBackup WP License
  3. Your License Key will be available in the "License Key" field - be sure to have this available after you proceed to the installation steps.

Uninstall

To uninstall JetBackup from your WordPress Site:

  1. Login to your WordPress Admin Dashboard
  2. Navigate to "Plugins" > "Installed Plugins"
  3. On the Installed Plugins page, look for "JetBackup for WordPress" and click "Deactivate" then "Delete".

JetBackup should now be completely removed from your WordPress Site!