| Operating System | Version |
| CentOS / RHEL / Oracle Linux | 8, 9 64-bit |
| CloudLinux | 8, 9 64-bit |
| AlmaLinux | 8, 9 64-bit |
| Rocky Linux | 8, 9 64-bit |
| Ubuntu (LTS) | 20.04, 22.04 64-bit |
| Debian | 11, 12 64-bit |
NOTICE: CentOS7, CloudLinux 7 and Debian 10 have reached EOL on June 30, 2024. JetBackup will only support these versions until v5.3.12. Ubuntu 18.04 will also only be supported until v5.3.12.
Supported Hosting Panels:
Minimum cPanel & WHM version 88 and above
- WHM Tweak Settings > Max cPanel process memory - 2GB minimum required
Minimum DirectAdmin version 1.60.4 and above
- The Feature Set Policy "Allow All Commands" OR a customized "Core Functions" Feature Set is required to backup accounts in DirectAdmin.
Minimum Plesk version 18.0.39 and above
- When changing the download directory, the
pssaadmuser must have permissions to access the new directory in order to donwload the backups via JetBackup.
# Add these commands to the Core Functions Feature Set in order to backup accounts in Direct Admin
CMD_FTP
CMD_ADDITIONAL_DOMAINS
CMD_EMAIL_POP
| Database Management System | Version |
|---|---|
| MySQL | 8.0 or later |
| MariaDB | 10.5 or later |
| MongoDB | 5.0 or later |
| PostgreSQL | 12 or later |
We can only guarantee full compatibility for MySQL/MariaDB, MongoDB, or PostgreSQL DBMS versions that are actively being supported by the distributor.
NOTICE: JetBackup 5 v5.3+ utilizes MongoDB 6.0+ which requires use of the AVX instruction set. Please verify that your CPU meets this requirement. Make sure that Port 27217 is open to allow MongoDB(Jetmongod) to function properly.
JetBackup 5 for Linux only supports panelless environments running on supported Operating Systems.
For JetBackup 4 for cPanel users looking to upgrade to JetBackup 5, please visit our UPGRADE GUIDE.
To begin installation, you must first install the JetApps Repository.
Login to your server as the root user, then execute the following command on your terminal. This will install the appropriate JetApps Repository package for a supported operating system.
bash <(curl -LSs http://repo.jetlicense.com/static/install)
Execute the following to install JetBackup 5 on your server with the appropriate platform:
After successfully installing JetBackup 5, take time to review the Getting Started guide for help on setting up JetBackup for the first time.
For more information regarding JetBackup tiers and updates, please see the next section, JetBackup Updates.
To change your JetBackup updates tier from the server's terminal, please execute the following command specifying your preferred tier:
Here is a list of all available JetBackup tiers:
NOTE: We highly recommend installing the RELEASE tier in production servers to ensure that all features and functionality have been fully tested.
There is no option to DOWNGRADE your JetBackup version. For ALPHA/EDGE/RC Installations, you may change your current Tier in order to fetch future updates associated to your preferred Tier as soon as they are available.
To manually update JetBackup, please execute the following command through the terminal as the root user:
It is recommended to activate the auto update feature and this feature is enabled by default. To re-enable automatic updates, run the following command:
JetBackup registers and activates your license upon installation with your server's Public IP. If you migrate/replace the server, you will need to reissue the license through your license provider. If your license is purchased directly through JetApps, please do the following:
Login to your JetApps client area, from the top menu navigate to "Services" > "My Services", and choose JetBackup (click the "View Details" button).
Under "Management Actions", click on "Reissue License".
After the license has been Reissued, please verify that the license is active by inputting your IP at our License Verification Site
Now all you need to do is to access the JetBackup through the GUI, and the license will be reissued using the new server details.
To force JetBackup to validate your license against our licensing servers please execute the following command from your server's CLI as root user:
/usr/bin/jetbackup5 --license
Note: JetBackup License(s) automatically validates every 48 hours.
To uninstall JetBackup from your server, execute the following command from your server's shell CLI as
root user:
Plesk: To remove the empty JetBackup extension from the Plesk UI, please execute the following command
plesk bin extension --uninstall jetbackup5
To completely remove ALL JetBackup packages (including all JetApps plugins), execute the following command from your server's shell CLI as root user:
CentOS / AlmaLinux / RHEL / CloudLinux:
yum remove jetapps-repo
Debian/Ubuntu:
apt-get remove jetapps-repo
Please note that these commands will remove ALL versions of JetBackup you currently have installed.