General Information

Installation Guide

System Requirements

These are the minimum system requirements for installing JetBackup 5:
Operating System Version
CentOS / RHEL / Oracle Linux 7, 8 64-bit
CloudLinux 7, 8 64-bit
AlmaLinux 8 64-bit
Rocky Linux 8 64-bit
Ubuntu (LTS) 18.04, 20.04 64-bit
Debian 10, 11 64-bit

Supported Hosting Panels:

  • cPanel/WHM version 68 and above

    • WHM Tweak Settings > Max cPanel process memory - 2GB minimum required
  • DirectAdmin version 1.60.4 and above

    • The "Core Functions" Feature Set is required to backup accounts in DirectAdmin.
Database Management System Version
MySQL 5.7 or later
MariaDB 10.3 or later
MongoDB 4.2 or later
PostgreSQL 10 or later

We can only guarantee full compatibility for MySQL/MariaDB, MongoDB, or PostgreSQL DBMS versions that are actively being supported by the distributor.

JetBackup 5 for Linux only supports paneless environments running on supported Operating Systems.

For JetBackup 4 for cPanel users looking to upgrade to JetBackup 5, please visit our UPGRADE GUIDE.

Install the JetApps Repository

To begin installation, you must first install the JetApps Repository.

Login to your server as the root user, then execute the following command on your terminal. This will install the appropriate JetApps Repository package for a supported operating system.

bash <(curl -LSs

Install JetBackup 5

Execute the following to install JetBackup 5 on your server with the appropriate platform:

After successfully installing JetBackup 5, take time to review the Getting Started guide for help on setting up JetBackup for the first time.

For more information regarding JetBackup tiers and updates, please see the next section, JetBackup Updates.

JetBackup Updates

To change your JetBackup updates tier from the server's terminal, please execute the following command specifying your preferred tier:

Here is a list of all available JetBackup tiers:

  • stable
  • beta
  • edge

NOTE: We highly recommend installing the stable tier in production servers to ensure that all features and functionality have been fully tested.

There is no option to DOWNGRADE your JetBackup version. For EDGE/BETA Installations, you may change your current Tier in order to fetch future updates associated to your preferred Tier as soon as they are available.

To manually update JetBackup, please execute the following command through the terminal as the root user:

It is recommended to activate the auto update feature and this feature is enabled by default. To re-enable automatic updates, run the following command:


JetBackup registers and activates your license upon installation with your server's Public IP. If you migrate/replace the server, you will need to reissue the license through your license provider. If your license is purchased directly through JetApps, please do the following:

Login to your JetApps client area, from the top menu navigate to "Services" > "My Services", and choose JetBackup (click the "View Details" button).

Under "Management Actions", click on "Reissue License".

After the license has been Reissued, please verify that the license is active by inputting your IP at our License Verification Site

Now all you need to do is to access the JetBackup through the GUI, and the license will be reissued using the new server details.

To force JetBackup to validate your license against our licensing servers please execute the following command from your server's CLI as root user:

/usr/bin/jetbackup5 --license

Note: JetBackup License(s) automatically validates every 48 hours.


To uninstall JetBackup from your server, execute the following command from your server's shell CLI as root user:

To completely remove ALL JetBackup packages (including all JetApps plugins), execute the following command from your server's shell CLI as root user:

CentOS / AlmaLinux / RHEL / CloudLinux:

yum remove jetapps-repo


apt-get remove jetapps-repo

Please note that these commands will remove ALL versions of JetBackup you currently have installed.