Last modified May 2, 2025
How can I fix my failing backup?
1. Increase PHP Memory Limit
- Cause: If the server’s PHP memory limit is too low, JetBackup might fail to process all the files.
- Solution: Increase the PHP memory limit in your php.ini file or through your hosting control panel:
memory_limit = 256M
- If you don’t have access to php.ini, try adding the following lines to your wp-config.php:
define('WP_MEMORY_LIMIT', '256M');
define('WP_MAX_MEMORY_LIMIT', '512M');
Restart your web server or PHP process to apply changes
2. Check for Plugin or Theme Conflicts
Cause: Some plugins or themes might interfere with JetBackup.
Solution: Disable non-essential plugins and themes temporarily and try running the backup again.
3. Review JetBackup Logs
- Go to JetBackup > Backups
- Click “Download Logs” button underneath the failed backup
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