General Logs
In the logs section, you will be able to view and download all general logs for JetBackup-related processes and check their corresponding status.
Logs can be useful tools for troubleshooting errors. If you need more information from the logs, please enable Debug Active mode in General Settings. This will output all the debug information in the logs on subsequent runs to help identify issues causing Partially Complete/Failed Statuses.
Log Types
You can browse specific log types with the filter drop-down menu.
All Logs
Displays JetBackup logs of all types. (default)
Backup Logs
Backup logs contains information regarding Backup Jobs processes.
Download Logs
Restore logs contains information regarding Backup Download processes.
Restore Logs
Restore logs contains information regarding Backup Restore processes.
Snapshot Logs
Snapshot logs contains information regarding Account Snapshot processes.
System Logs
System Logs contains information regarding JetBackup system processes such as daily cron, reindex, and hooks.
Clone Logs
Clone logs contains information regarding Clone Job processes.
Log Statuses
Completed
The action was successfully completed.
Partially Complete
If the Job didn't do a full backup (as defined in the backup job), the action was partially complete.
Failed
The action failed to execute.
Aborted
The action stopped due to user preference or when the job has no accounts to process (all accounts were filtered).
Never Finished
Usually indicates that there's a problem the occured and "killed" the process.
Processing
The action is currently running.
Log Options
Force Stop Process
Forcefully terminate currently running action.
Download Log File
download Log File.
View Log Files
View Log File.
Delete Log Files
Delete Log File.