WARNING: JetBackup 4 is set to reach its End-of-Life (EOL) on July 1st, 2024. For More Information, please visit: JetBackup 4 EOL Announcement.
NOTICE: JetBackup 5 is now available in the Stable Tier. For more information, please visit our Jetbackup 5 Documentation.


In this section, you can view account backups and manage JetBackup settings for each cPanel accounts on your server.

Account Settings

In order to view account settings, click on Accounts from the JetBackup sidebar.

view accounts

Then click on the preferred account to expand and view the available account settings.

view account setting

Login to cPanel Account

Direct transfer to user's cPanel account.

Manage Account

Click on Manage Account to modify account settings.

modify account settings

Email Address

Insert email address in order to receive backup and restore notifications.

Maximum Snapshots

Set the maximum snapshots the end user is allowed to create for this account (insert 0 to unlimited, -1 to disable or leave empty to use default).

Reset Encryption Key

Delete the account's encryption key used for their backups.
This option is only available when encrypted backups(GDPR) is enabled.

IMPORTANT! Once you reset the account encryption key, all encrypted backups for the account will be inaccessible and will be deleted.

Account Queue Priority Group

The priority group you assign will position this account in its respective place in the queue. [Example: “High” will put account in the front of the queue. “Low” will put account in the back of the queue.]

Visit Queue Priority Groups to create and modify your priority group settings.

Enable Backup Quota

When enabled, the corresponding account will be included on all backup jobs with Backup Quota enabled, regardless of the account filters configured on the backup job(s). The information will be sent via the daily cron or through an API call to CRM systems (WHMCS for example). Visit General Settings for more information about setting up the API Notification system.
  • Each day, JetBackup sends a report of the number of snapshots and corresponding size for each account that has Backup Quota enabled.
  • Please note, BOTH the account and job needs Backup Quota enabled.

Create Snapshot

Click on Create Snapshot to initiate an on-demand backup for the selected account.
This can be specially useful before making changes to an account, so you can roll back to your most recent snapshot if needed, instead of rolling back to the last scheduled backup.
Visit Snapshots Settings to set your snapshot job and related limits.

Clone Account

clone account settings


Choose an 'SSH cPanel clone' backup destination for this job.

Clone From

Choose whether to clone the account data from the live account or a backup.

Account IP

  1. Restore the account with shared IP: The cloned cPanel account will get the shared IP of the destination server.
  2. Try to match dedicated IP status (Try the same IP first): JetBackup will try to preserve the dedicated IP, as long as it's set on your destination.

View Account Backups

Browse backups corresponding to the selected account.