WARNING: JetBackup 4 is set to reach its End-of-Life (EOL) on July 1st, 2024. For More Information, please visit: JetBackup 4 EOL Announcement.
NOTICE: JetBackup 5 is now available in the Stable Tier. For more information, please visit our Jetbackup 5 Documentation.

How To Get My Master Private Key?

JetBackup for cPanel generates the root master private key upon installation. In case the key does not exist, you can generate a new key through the Generate root Master Private Key button under general settings.

To obtain your private key, please log in to your server as root and download this file:

/usr/local/jetapps/etc/jetbackup/userkeys/root.rsa
That key will be handy in DR situations since from now on, JetBackup "DR-snapshots" is encrypted.
Please be advised, there is no way to restore from DR without that key, and it's important to keep this key on your local machine/phone or other servers.

Important information!

  • Please keep your private key in safe place, that only authorized personnel can access it. We highly recommend reading online on techniques for "keep private keys safe".
  • Uninstalling JetBackup also removes the root master private key.